Are you in full control of your setup (Qlik Sense and NPrinting)?
Understanding how it works is probably the most important thing. So i will give you short description what I usually do:
I build an app - say dashboard for executives in Qlik Sense...To do this i follow pat:
Create App in my work "stream" in Qlik Sense hub, add script and load data and build some visualisation
I create (or use one of the existing) stream and publish my app to this stream so executives can work on it (analyse, play with data etc)
In QMC i create a reload task for this app so its data get refreshed as frequently as it is required
Once my executives are happy they may want to get some data from it in PDF form on daily basis each morning.
In my world i duplicate my dashboard adjust it to all NPrinitng needs (usualy it is due to required formats or behaviour how the static report needs to look like, or how it needs to be filtered or adjusted, and also to make my source for nprinitng as small ass possible - because it will work faster then)
Once i am happy with it - i create a NPrinitng stream and i publish my app there
In QMC i create a task to refresh this app so data is always up-to date
After those steps are done i go to NPrinting and i create:
NPrinitng Connection to my app in NPrinitng stream
Build reports from this app
Based on this setup Qlik Sense data should be updated each time reload in QlikSense kicks in (it is controlled on QLik Sense side as i mentioned before). You should not have stale data. You are not required to refresh metadata unless you have created new UI objects in your QS document or have done some changes in data model
regarding your problem - i think your connection is pointing to an app which is not getting updated in Qlik Sense
cheers Lech When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please LIKE threads if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem.