Skip to main content
Announcements
Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
cancel
Showing results for 
Search instead for 
Did you mean: 
pauljohansson
Creator III
Creator III

Nprinting doesn't refresh the data

Hej,

I'm using Nprinting 17.1.2 and. I'm experiencing a serious problem:

My Nprinting connection doesn't give me the latest data.


In other words, my Nprinting connection keep giving me the data of the .qvw from the point in time when the connection was setup in the first place.

Any pointers / ideas?

thanks in advance,

Paul

43 Replies
Emmanuelle__Bustos
Partner - Specialist
Partner - Specialist

After upgrade it seems the issue is gone for good.

stig1984
Creator II
Creator II

I agree, it does seem to be resolved.

naziralala
Creator
Creator

Hi,

I am facing almost same issue in NPrinting Nov 2017, and I am using QlikSense App.

If I reload the Qlik Sense App, then do Reload the metadata in NPrinting for the connection, will the data be current?

Do I need to publish the QlikSense App every time it is reloaded?



Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi Nazira,

Are you in full control of your setup (Qlik Sense and NPrinting)?

Understanding how it works is probably the most important thing. So i will give you short description what I usually do:

I build an app - say dashboard for executives in Qlik Sense...To do this i follow pat:

  • Create App in my work "stream" in Qlik Sense hub, add script and load data and build some visualisation
  • I create (or use one of the existing) stream and publish my app to this stream so executives can work on it (analyse, play with data etc)
  • In QMC i create a reload task for this app so its data get refreshed as frequently as it is required

Once my executives are happy they may want to get some data from it in PDF form on daily basis each morning.

In my world i duplicate my dashboard adjust it to all NPrinitng needs (usualy it is due to required formats or behaviour how the static report needs to look like, or how it needs to be filtered or adjusted, and also to make my source for nprinitng as small ass possible - because it will work faster then)

  • Once i am happy with it - i create a NPrinitng stream and i publish my app there
  • In QMC i create a task to refresh this app so data is always up-to date

After those steps are done i go to NPrinting and i create:

  • NPrinitng App
  • NPrinitng Connection to my app in NPrinitng stream
  • Build reports from this app


Based on this setup Qlik Sense data should be updated each time reload in QlikSense kicks in (it is controlled on QLik Sense side as i mentioned before). You should not have stale data. You are not required to refresh metadata unless you have created new UI objects in your QS document or have done some changes in data model


thats it


regarding your problem - i think your connection is pointing to an app which is not getting updated in Qlik Sense


regards

Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.