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Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
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gargi_bardhan
Creator
Creator
‎2019-03-18 07:24 AM

Nprinting error message

After clicking Edit template getting this messageAfter clicking Edit template getting this message

 

Hi All,

Nprinting report was working fine but suddenly I am getting this error message.

*Version: 16.4

 

Any guidance will be of great help.

 

Thanks,

Gargi

 

Labels (2)
1,668 Views
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15 Replies
Ruggero_Piccoli
Support
Support
‎2019-03-19 05:39 AM

In response to Ruggero_Piccoli

To all people that are experiencing this issue: please test with different browsers and let us know if the error appears with all or only with one.

Thanks,

Ruggero



Best Regards,
Ruggero
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701 Views
PrashantSangle
MVP
MVP
‎2019-03-19 07:12 AM

In response to Ruggero_Piccoli
Hi Ruggero,

I have tested it in chrome and it is working fine.

Regards,
Prashant Sangle
Great dreamer's dreams never fulfilled, they are always transcended.
Please appreciate our Qlik community members by giving Kudos for sharing their time for your query. If your query is answered, please mark the topic as resolved 🙂
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achampire
Partner - Contributor III
Partner - Contributor III
‎2019-03-19 09:47 AM

In response to Ruggero_Piccoli
Hi Ruggero,

I will test once I have the time and give you my feedback.

Thank you for the advice.

Alexandre
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Frank_S
Support
Support
‎2019-03-19 12:29 PM

In response to achampire

The issue has been confirmed and may be resolved by taking the steps in the following support article:

"The given key was not present in the dictionary" error message when launching NPrinting Designer 18...

 

Please remember hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!
684 Views
Frank_S
Support
Support
‎2019-03-19 12:41 PM

In response to Ruggero_Piccoli

@gargi_bardhan 

Please see the resolution to this issue introduce by the latest Microsoft Windows Update rollup package.

https://support.qlik.com/articles/000068974

or

https://community.qlik.com/t5/Qlik-NPrinting-Documents/quot-The-given-key-was-not-present-in-the-dic...

Please remember hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!
1,699 Views
gargi_bardhan
Creator
Creator
‎2019-03-26 06:53 AM
Author

In response to Frank_S

Thanks @Frank_S a lot. Installing chrome resolved my issue.

Regards,

Gargi

669 Views
0 Likes