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o_ciotoli
New Contributor II

Nprinting preview fail

Hello,

i'm trying to lunch the preview of an excel report in nprinting (17.6) but i'm receiving an internal server error:

nprinting preview fail.PNG

Nprinting is installed in the same machine of qlikview server (dwh-ix-001), and the designer is currently loaded from my local machine; i think that this is the problem, but not sure. Does everyone face this issue?

5 Replies
Employee
Employee

Re: Nprinting preview fail

Hi,

Please check that correct ports are opened on your firewall https://help.qlik.com/en-US/nprinting/November2017/Content/DeployingQVNprinting/Ports.htm.

Check also the Qlik NPrinting logs https://help.qlik.com/en-US/nprinting/November2017/Content/AdministeringQVNprinting/Logging/Logging....

Best Regards,

Ruggero

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When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
arvind_patil
Valued Contributor III

Re: Nprinting preview fail

Hi Oreste,

I think its required on different machine.

Thanks,

Arvind Patil

Employee
Employee

Re: Nprinting preview fail

I agree, for use in production or to create a POC. If you want just to use the installation to learn Qlik NPrinting you can install both on the same computer.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
o_ciotoli
New Contributor II

Re: Nprinting preview fail

Hello, this issue was probably related to something wrong with the services, after a reboot it was ok. Anyway, we kept qlikview server and nprinting on the same machine, but after a while the situation become unstable for unknown reasons, so we decided to move nrinting to a different VM.

Employee
Employee

Re: Nprinting preview fail

This is the reason why installing QlikView or Qlik Sense and Qlik NPrinting in the same computer is not supported.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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