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Nprinting report stuck in starting resolution

Hi all,

I am currently using Qlik NPrinting February 2020 SR1 Version: 20.0.3.0, and I want to apply a Cycle for a field named: User, that has approximately 120 possible values.

When I execute the full report, it gets stuck in step:

Starting content resolution for report d7d17271-6529-43f6-a1e7-667d7c63fcd

When I filter the report to only 10 possible values, it executes successfully, log below:

 

 

20200806123817 Info Starting content resolution for report d7d17271-6529-43f6-a1e7-667d7c63fcd8
20200806123915 Info Finished content resolution for report d7d17271-6529-43f6-a1e7-667d7c63fcd8
20200806123915 Info Starting content production
20200806123921 Info Finished content production
20200806123921 Info Starting publishing for task 4f91e4eb-2f0e-4edb-b083-c767760ace71 report d7d17271-6529-43f6-a1e7-667d7c63fcd8 user 2caf5ae3-0232-4ffe-a4d9-3e53fba5aaae file DR_DR_Usuario
20200806123921 Info Starting publishing for task 4f91e4eb-2f0e-4edb-b083-c767760ace71 report d7d17271-6529-43f6-a1e7-667d7c63fcd8 user b88487b9-3e79-4ddf-b9ab-cbe4aa160c3f file DR_DR_Usuario
20200806123921 Info Finished publishing for task 4f91e4eb-2f0e-4edb-b083-c767760ace71 report d7d17271-6529-43f6-a1e7-667d7c63fcd8 user 2caf5ae3-0232-4ffe-a4d9-3e53fba5aaae file DR_DR_Usuario
20200806123921 Info Plan branch execution completed
20200806123925 Info Finished publishing for task 4f91e4eb-2f0e-4edb-b083-c767760ace71 report d7d17271-6529-43f6-a1e7-667d7c63fcd8 user b88487b9-3e79-4ddf-b9ab-cbe4aa160c3f file DR_DR_Usuario
20200806123925 Info Plan branch execution completed

 

I have changed the QlikView.config to have a longer  time out:

 <timeout initial="3600" minimum="3000" maximum="4000" />

 

However, even as I filter to only 20 users, the process still gets stuck in the content resolution phase and keeps running indefinitely.

What are yout thoughts?

Best regards,

 

Helena

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