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arulsettu
Master III
Master III

Nprinting reports with image

Hi,

We created a report in HTML with Charts(as  images) and tables from Qlik sense. initially it was working fine and now we getting the below error

unnamed.png

Does anyone faced this issue. and using April 2018 Edition

16 Replies
Lech_Miszkiewicz

when you go to Qlik Sense and you try to preview this object - how much time does it take to render?

Maybe object is timing out and Image is not generated in Qlik?

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
arulsettu
Master III
Master III
Author

in qlik sense app objects are rendering in 5 sec.

Lech_Miszkiewicz

Few more questions then...

did you try to recreate a report with just this image? are you sure that id of object creating this image has not change? does NPrinitng service account have an access to this object?

It is also possible that you have updated something in Qlik Sens app but you have not updated all connections and "Nodes" in template

cheers

Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
arulsettu
Master III
Master III
Author

Created new app with chart object and created connection and everything as new. still same error.

Lech_Miszkiewicz

‌just confirming that you are using native charts - not extensions in Qlik sense. If so you might want to open support ticket with Qlik

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
arulsettu
Master III
Master III
Author

not using any extensions.

arulsettu
Master III
Master III
Author

Hi Guys can you help me here

@sjw

@aig

@rpc

Lech_Miszkiewicz

again just confirming that Designer version is Also April 2018

other question is. Are you able to create for example excel reports with data or the error apears regardles of the template type?

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
arulsettu
Master III
Master III
Author

Designer is Nov edition. but it was running fine before

yes i can create excel reports and even HTML reports without images(charts) working fine.