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Not applicable

Nprinting: triggers are not sending email

Hi,

Triggers set to run daily in Nprinting is not working. When I run manually it works fine.

I have checked logs and don't see errors related to the task name.

Could please someone advise what should I be checking to get this trigger working.

regards,

PS

5 Replies
Chanty4u
Esteemed Contributor III

Re: Nprinting: triggers are not sending email

the same email you are sending manually?

if no,  there is issue with the adding the user to the np,

are try to restart the scheduler services.

or   create a destination folder and schdule and see

silvacarlos
Contributor II

Re: Nprinting: triggers are not sending email

Your problem is:

The trigger runs but not sending email?

The trigger just don't start and not sending email?

Employee
Employee

Re: Nprinting: triggers are not sending email

Hi,

Please:

- tell us the version of Qlik NPrinting you are using

- share the full logs (they don't contain any data) so we can check them

- check the SMTP server configuration in Qlik NPrinting

- check the SMTP server logs

- check the SMTP server anti-spam configuration. It is common that the SMTP server doesn't let you to send more then a fixed amount of emails in a fixed time range or that the SMTP server lets send email only at some specific users etc.

Best Regards,

Ruggero

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Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Not applicable

Re: Nprinting: triggers are not sending email

Hi all,

Sorry for the late reply.

Issue was fixed by adding the email id to domino server.

Regards,

PS

Chanty4u
Esteemed Contributor III

Re: Nprinting: triggers are not sending email

cool please close the thread by correct and helpful answers

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