Nprinting v17 not able to send email

[narender123]

Hello Team,

I am not able to send the email.

I have open all the port which are listed under Nprintng installation guide.

But 587 port for SMTP , I have added this one in outbound as well as in inbound rules .

But I am still not able to access 587 port. I think this is the issue.

As telnet smtp.gmail.com 587 showing failed message.

Nprinting log file message is:

17-04-19 02:06:04,466 [49] INFO Qlik.NPrinting.Scheduler.Service.ContentRequestDispatcher - Notifying load balancer of content request

Please tell me how to sort out this problem or there is some other problem ??

Thanks

Narender

[Gianluca_Perin]

Hi Nerender,

if your telnet fails it means that the port is not seen as open from within your environment. You should fix that before configuring NPrinting.

[narender123]

Hi Perin,

I asked the same with network admin. He checked and found the 587 failed to connect.

But he did not block it. port 465 is working in telnet command. So i set up 465 port with smtp.gmail.com but no success.

If you Know how to open port 587 then please let me know.

Thanks,