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ashish_2511
Contributor

On-demand Nprinting Error

Dear Community

I have developed a dashboard with on-demand reporting.

Strangely it works for all users but one.

I checked with the user and found, it's working for him in Mozilla but not in IE. When running in IE following is the error message that I got -

any help would be appreciated.

Thanks in advance

-Sneh

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1 Solution

Accepted Solutions
sitrakiniaina_j
Contributor II

Re: On-demand Nprinting Error

Okay. i have done some research and i have found this post :javascript - Angularjs [$rootScope:inprog] inprogress error - Stack Overflow

Apparently it is linked to your java so may be checked the java version too. Maybe firstly be sure that this user has the same version of IE and jvm as you.

6 Replies
sitrakiniaina_j
Contributor II

Re: On-demand Nprinting Error

Did you try to open the report with IE AJAX not Plugin? because i don't think that NPrinting extension works with IE plugin.

ashish_2511
Contributor

Re: On-demand Nprinting Error

I did with IE AJAX only coz I'm already aware it won't work with IE plugin. is there any specific IE setting that I should be aware of?

sitrakiniaina_j
Contributor II

Re: On-demand Nprinting Error

What is the version of your IE? Because you must have minimum IE9 to run on demand extension.

ashish_2511
Contributor

Re: On-demand Nprinting Error

I have IE9.

sitrakiniaina_j
Contributor II

Re: On-demand Nprinting Error

Okay. i have done some research and i have found this post :javascript - Angularjs [$rootScope:inprog] inprogress error - Stack Overflow

Apparently it is linked to your java so may be checked the java version too. Maybe firstly be sure that this user has the same version of IE and jvm as you.

ashish_2511
Contributor

Re: On-demand Nprinting Error

Java and IE version was exactly the issue. we upgraded the Java and IE version of the user. Thanks for the help

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