One email can only be registered to one user?

[NZFei]

Hi NPrinting experts,

I am using NPrinting 17.3. I found for the same email address, it is allowed to create only one user.

What if I want the same recipient receives different reports with different filters?

For example for the same email address, I need it to receive weekly report for country USA and monthly report for USA + Canada?

If it is only one recipient, we can defined the filters at report or task level but what if there are 200 recipients, I need all of them receive one country's report weekly and region report including different countries monthly?

Is it doable?

Thanks

Fei

[ogster1974]

Why dont you schedule the user import task just before the published task so you can change the user filters.

[NZFei]

Hi Andy,

Do you mean we import the users with some filters before running a task (Task A), and then import another user list with different filters, which overwrite the existing users, then run the other task (Task B)?

It is a very cleaver way and in theory it should work. I didn't test importing the user list for the new version (17.3) but the old version of NP is full of problem when importing users.

Thank you very much!

Cheers

Fei

[ogster1974]

• It is a theory. I have the same challenge myself and see the limitation you describe in the import function as a one off.  its how I'm going to attempt to resolve the issue. The challange I see is what happens if a task fails before running then published task.  it's not possible to link tasks to trigger on success which would be ideal.

Please make any replies as helpful/correct to help other community members.

Regards

Andy