Problem with Nprinting Word Report Template

[#1]

Hi everybody! I am new in this area. I have a problem when I try to create a Word Report on Nprinting Designer version 16, release 2. The data connection to qvw file works fine and if I try to add objects from a model to template editor like images, it doesn't shows and all the application freezes but if I add objects like table its works fine. Somebody knows a solution for this problem or the reason? See the picture where I refered on this question. I don't have any message from an error to show you. Thanks for your help!

[Daniel_Jenkins]

Hi Victor,

Does this happen with a particular QVW file or all files that are used as QlikView NPrinting Connections? If only for a particular file, could you share it? This will enable us to test.

Best,

Daniel.

[Anonymous]

Here are some troubleshooting steps I would take

• Pick a different office template to test.  I use Power Point often instead of Word
• Try a different QVW file.  Many people have uploaded qvw files here on this site.  Download one from the Resources section.
• Check your User Preference Settings.  These are mine that I use and I can export images
• Here is a link to a thread on optimizing image export

Hope that helps

Mike

[#4]

I have not expreience any issues using iamges in either word or excel (the ones I use the msot).  What type of object/chart is causing the issue.

Does the system freeze when you run the reort through a task?  can you do a preview?

does the image work on tempaltes orther than word?

[#5]

Hi Daniel, thank you very much for your help. The problem is with all files. If I use the same QVW file as local, not connected to the server, the problem is fixed, it's just only when I try to use QVW from the server remotelly.

[Daniel_Jenkins]

Hi Victor,

If you are using QVP to connect to the QVW could you use the UNC path (\\Server\Share..etc) instead and let us know if the issue persists?

- Daniel.