Qlik Community

Qlik NPrinting Discussions

Discussion Board for collaboration on Qlik NPrinting.

Announcements
BI & Data Trends 2021. Discover the top 10 trends emerging in today. Join us on Dec. 8th REGISTER
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Partner
Partner

Qlik NPrinting - Connection issue

 

Morning Qlik Land

A client of ours has raised the following issue

After a few weeks I’ve gone back in to nPrinting but my connection  is not being verified. I’ve checked the Sense App ID but when I hit Run Verification, it hangs with the following:

 

Any Suggestions please?

best regards

Andy

3 Replies
Highlighted

Start from help.qlik.com,

  • make sure you meet all requirements
  • make sure you run supported environment
  • make sure you are running compatible & relatively new versions

  • check logs - see what's there
  • there can be many issues - your screenshot does only say that it hanged...

We also don't know what versions Qlik/NPrinting you are running... knowing it would be helpful

regards

Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Highlighted
Partner
Partner

Discovered the scheduler service wasn't running, so restarted all. The verification now runs, but is giving the following:

Looks like everything is failing - it's November 2017

Andy

Highlighted

Ok - that is a great start - Of course it will work better when it is started

down to other errors: Looks like you don't have NPrinting configured properly with Qlik Sense at all. Like i said before using help document to debug all isssues is a minimum starting point. Each of these errors is described there with suggested solution.

https://help.qlik.com/en-US/nprinting/September2018/Content/NPrinting/Troubleshooting/Verify-connect...

cheers Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.