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Mr_Pearl
Creator II
Creator II

Qlik NPrinting web console service crashing

Not able to open the Web Console (https://localhost:4993) and NewsStand (https://localhost:4994) pages from the local computer where Qlik NPrinting is installed. When tried to open, both the web engine and scheduler service is stopping. Log attached. It says multiple license in DB is the issue. Recently changed license in Qlik Sense not sure how it is related. All Qlik NPrinting related ports are open. Not sure where to go from here. Any help is appreciated.

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1 Solution

Accepted Solutions
Mr_Pearl
Creator II
Creator II
Author

@Ruggero_Piccoli  Thank you for your quick response. I will try re-installation.

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5 Replies
Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Did you install NPrinting on the same server as Qlik Sense?

 

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Ruggero_Piccoli
Support
Support

Hi,

If this is a new empty installation I suggest you to uninstall and reinstall. Be sure to have a good internet connection when activating the license.

If you already developed something in this installation I suggest you to open a support ticket including a link to this conversation.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Frank_S
Support
Support

@Mr_Pearl 

Please check this response...need more information.

https://community.qlik.com/t5/Qlik-NPrinting-Discussions/Qlik-Nprinting-services-crashing-when-we-st...

Please remember hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!
Mr_Pearl
Creator II
Creator II
Author

@Lech_Miszkiewicz  Thank you for your response. The answer is NO. We have installed Qlik Sense in different server.

Mr_Pearl
Creator II
Creator II
Author

@Ruggero_Piccoli  Thank you for your quick response. I will try re-installation.