Qlik Nprinting (version Nov 2018) on Windows 2012R2. Qlik Nprinting servers is failing to install

[diveshjain]

Hi Experts, I am installing Qlik Nprinting (version Nov 2018) on Windows 2012R2. Qlik Nprinting server software is failing to install as it is trying to access web console. And due to company policies, we can't have internet access on the server. Installation is failing due to below mentioned errors: [1514:04EC][2018-11-28T07:13:16]e000: Error 0x80072ee7: Failed to send request to URL: http://go.microsoft.com/fwlink/?LinkId=780600, trying to process HTTP status code anyway. [1514:04EC][2018-11-28T07:13:16]e000: Error 0x80072ee7: Unknown HTTP status code 0, returned from URL: http://go.microsoft.com/fwlink/?LinkId=780600 [1514:04EC][2018-11-28T07:13:16]e000: Error 0x80072ee7: Failed attempt to download URL: 'http://go.microsoft.com/fwlink/?LinkId=780600' to: 'C:\Users\qlik_adminqa\AppData\Local\Temp\2\{96CE5A93-3A73-4FF4-829B-4E714BF38F72}\NetFx462Redist' [1514:04EC][2018-11-28T07:13:16]e000: Error 0x80072ee7: Failed to acquire payload from: 'http://go.microsoft.com/fwlink/?LinkId=780600' to working path: 'C:\Users\qlik_adminqa\AppData\Local\Temp\2\{96CE5A93-3A73-4FF4-829B-4E714BF38F72}\NetFx462Redist' [1514:04EC][2018-11-28T07:13:16]e313: Failed to acquire payload: NetFx462Redist to working path: C:\Users\qlik_adminqa\AppData\Local\Temp\2\{96CE5A93-3A73-4FF4-829B-4E714BF38F72}\NetFx462Redist, error: 0x80072ee7. [1514:14E0][2018-11-28T07:13:16]e000: Error 0x80072ee7: Failed while caching, aborting execution. Please Help. TIA

[Ruggero_Piccoli]

Hi,

As you can see in the official requirements page of the help site https://help.qlik.com/en-US/nprinting/November2018/Content/NPrinting/DeployingQVNprinting/System-req...

.NET framework: 4.6.2 or higher.

.NET framework version 4.6.2 is installed when you install Qlik NPrinting Server, Qlik NPrinting Engine, or Qlik NPrinting Designer. The installation of .NET framework version 4.6.2 requires an active internet connection. If .NETframework version 4.6.2 or later is not already installed on a computer without an internet connection, the installation will fail. You must install the .NET framework version 4.6.2 or later on computers without and internet connection before you install Qlik NPrinting Server, Qlik NPrinting Engine, or Qlik NPrinting Designer.If an internet connection is not available on a computer with .NET framework version 4.6.2 or later already installed, the installer will skip this part of the installation.

Your error message is clear. The Qlik NPrinting Server installation process is trying to download the NDP462-KB3151800-x86-x64-AllOS-ENU.exe (Microsoft .NET framework version 4.6.2 setup) but it fails because it cannot access to internet.

The solution is to download that setup from another computer and install it on the Qlik NPrinting Server computer. After install Qlik NPrinting Server again. 

Best Regards,
Ruggero
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