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Chanty4u
MVP
MVP

RE:Unable to send emails to users

Hi lech_miszkiewicz 

devarasu07    i   created user and added in the user role to that perticular user  and i tried to send report to this

user  -- To  and some other emails in CC      but mail is not going  below error showing in log file .

The user [userid] for the task [taskname] has no permission to see the published reports. No email will be sent.

User [email address] is inserted as recipient in task [taskname] but no destination is configured. Report will not be generated

what might be the issue?    do i need to add something in user role?

Thanks

Chanty

1 Solution

Accepted Solutions
Daniel_Jenkins
Support
Support

Hi Chanty,

I would assign the NewsStand role (at least) to those users that need to get reports.

More details of roles etc. here: https://help.qlik.com/en-US/nprinting/November2017/Content/Security/ManageSecurity/Security-manageme...

Change default sender e-mail address: Admin > Settings > Email settings - Default sender email


HTH - Daniel.

View solution in original post

38 Replies
devarasu07
Master II
Master II

Hi,

send email check box enabled? make sure to enabled. also make sure at least one recipients need to be added in your task.

Capture.JPG

Chanty4u
MVP
MVP
Author

sorry devarasu   am using Qliksense npriting 17.3 sep2017   i dont have that option.

i believe issue in security role  . how to give

devarasu07
Master II
Master II

hi,

sorry, i don't have 17 version. lets looks for  @lech_miszkiewicz   suggestions. Thanks

Chanty4u
MVP
MVP
Author

Okay thanks

Chanty4u
MVP
MVP
Author

One more  thing

how to change the default sender email id? 

currently we have servicedesk@mnc.com

i want to change this how to change this?

Daniel_Jenkins
Support
Support

Hi Chanty,

I would assign the NewsStand role (at least) to those users that need to get reports.

More details of roles etc. here: https://help.qlik.com/en-US/nprinting/November2017/Content/Security/ManageSecurity/Security-manageme...

Change default sender e-mail address: Admin > Settings > Email settings - Default sender email


HTH - Daniel.

View solution in original post

devarasu07
Master II
Master II

Hi,

my end can't check i'm still using 16.

you can try to find bleow root in your nprint 17

--> athentication settings ---> Newsstand setting  -->email settings

Capture.JPG

Cannot send email using NPrinting 17

Lech_Miszkiewicz

I would start with Daniel's recommendation, also make sure that under destination for this recipient you have at least one destination selected...

cheers

Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Chanty4u
MVP
MVP
Author

yes i got it   to change the default email address .

this i didnt understand

"I would assign the NewsStand role (at least) to those users that need to get reports." 

can you explain more?