Qlik Community

Qlik NPrinting Discussions

Discussion Board for collaboration on Qlik NPrinting.

prisma_d_horvat
Contributor II

Setup Failed - Qlik NPrinting Server 17.2.0.0

Hello togehter,

i tried to install / upgrade our 17.1.2 installation to 17.2.

After finishing the respository Setup, Server starts to installing.. but after some seconds i get following messege:

"Setup Failed - One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.

0x80070643 - xxx"

In the log file i see following messeges:

[0DDC:0EE0][2016-09-22T10:19:33]i323: Registering package dependency provider: {61C05FC7-E08B-4147-9333-4D987072F5AC}, version: 17.2.0.0, package: QlikNPrintingServer

[0DDC:0EE0][2016-09-22T10:19:33]i301: Applying execute package: QlikNPrintingServer, action: Install, path: C:\ProgramData\Package Cache\{61C05FC7-E08B-4147-9333-4D987072F5AC}v17.2.0.0\QlikNPrintingServer_x64.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

[0DDC:0EE0][2016-09-22T10:20:30]e000: Error 0x80070643: Failed to install MSI package.

[0DDC:0EE0][2016-09-22T10:20:30]e000: Error 0x80070643: Failed to execute MSI package.

[0E28:0DAC][2016-09-22T10:20:30]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[0E28:0DAC][2016-09-22T10:20:30]i319: Applied execute package: QlikNPrintingServer, result: 0x80070643, restart: None

[0E28:0DAC][2016-09-22T10:20:30]e000: Error 0x80070643: Failed to execute MSI package.

[0DDC:0EE0][2016-09-22T10:20:30]i318: Skipped rollback of package: QlikNPrintingServer, action: Uninstall, already: Absent

[0E28:0DAC][2016-09-22T10:20:30]i319: Applied rollback package: QlikNPrintingServer, result: 0x0, restart: None

[0DDC:0EE0][2016-09-22T10:20:30]i329: Removed package dependency provider: {61C05FC7-E08B-4147-9333-4D987072F5AC}, package: QlikNPrintingServer

[0DDC:0EE0][2016-09-22T10:20:30]i351: Removing cached package: QlikNPrintingServer, from path: C:\ProgramData\Package Cache\{61C05FC7-E08B-4147-9333-4D987072F5AC}v17.2.0.0\

[0DDC:0EE0][2016-09-22T10:20:30]i326: Removed dependency: {1b784ba3-f1da-42fe-b206-18a1749c3e90} on package provider: {75320CEB-E42E-4F01-A755-638D2A2B8823}, package QlikNPrintingRepoService

[0DDC:0EE0][2016-09-22T10:20:30]i301: Applying rollback package: QlikNPrintingRepoService, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

[0E28:0DAC][2016-09-22T10:21:16]i319: Applied rollback package: QlikNPrintingRepoService, result: 0x0, restart: None

[0DDC:0EE0][2016-09-22T10:21:16]i329: Removed package dependency provider: {75320CEB-E42E-4F01-A755-638D2A2B8823}, package: QlikNPrintingRepoService

[0DDC:0EE0][2016-09-22T10:21:16]i351: Removing cached package: QlikNPrintingRepoService, from path: C:\ProgramData\Package Cache\{75320CEB-E42E-4F01-A755-638D2A2B8823}v17.2.0.0\

[0DDC:0EE0][2016-09-22T10:21:16]i330: Removed bundle dependency provider: {1b784ba3-f1da-42fe-b206-18a1749c3e90}

[0DDC:0EE0][2016-09-22T10:21:16]i352: Removing cached bundle: {1b784ba3-f1da-42fe-b206-18a1749c3e90}, from path: C:\ProgramData\Package Cache\{1b784ba3-f1da-42fe-b206-18a1749c3e90}\

[0E28:0DAC][2016-09-22T10:21:16]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

The Setupfile from 17.1.2 is installing without problems.

Someone know somethin about the issue?

Thanks in advance.

greetings.

1 Solution

Accepted Solutions
prisma_d_horvat
Contributor II

Re: Setup Failed - Qlik NPrinting Server 17.2.0.0

Install was finally sucessful.

See following Post, which helped me:

Re: Nprinting Installation error

7 Replies
shraddha_g
Honored Contributor III

Re: Setup Failed - Qlik NPrinting Server 17.2.0.0

What is the windows server version you using for NPrinting?

prisma_d_horvat
Contributor II

Re: Setup Failed - Qlik NPrinting Server 17.2.0.0

@Shraddha Gajare

The Version is: Windows Server 2012 R2 Standard

prisma_d_horvat
Contributor II

Re: Setup Failed - Qlik NPrinting Server 17.2.0.0

Install was finally sucessful.

See following Post, which helped me:

Re: Nprinting Installation error

shraddha_g
Honored Contributor III

Re: Setup Failed - Qlik NPrinting Server 17.2.0.0

That's Good.

That was unexpected behavior of using special character in Superuser password.

Re: Setup Failed - Qlik NPrinting Server 17.2.0.0

If your question was solved, Can you please flag this Correct answer of your own answer

Life is so rich, and we need to respect to the life !!!
prisma_d_horvat
Contributor II

Re: Setup Failed - Qlik NPrinting Server 17.2.0.0

No there was no special character in the Superuser password. I've tried "admin" for example, but the same error.

Employee
Employee

Re: Setup Failed - Qlik NPrinting Server 17.2.0.0

I´d the same situation. Like a workaround did:

- Remove IPV6 configurations and run the Microsoft Hotfix to remove;

- Increase the amount of memory;

- "Run as administrator";

- All services was configured with "servername\user";

Now, the installation was done

Ricardo Gerhard
OEM Solution Architect
LATAM
Community Browser