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Contributor III
Contributor III

Very very very bad performance NPrinting 2020 (and 2019) through QVP for QlikView

We are moving to the new version of NPrinting (2020) from the old version NPrinting 16. 

We started migrating our nsq projects to the new version of NPrinting. Encountered poor performance through a QVP connection.

However, we can 't use a local connection because nprinting sends old data from the previous open qv.exe document.

Performance degradation compared to the old version is up to 15 times ( for example, instead of 1 minute, reports are sent out in 15 minutes). We sent all the information through a partner in Russia, but progress on solving the problem is very, very slow.

😓😓😓😓😓😓😓

It feels like you haven 't tested your product! At the same time, you encourage everyone to migrate to the new version!

I am really disappointed with Qlik...
1 Solution

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Contributor III
Contributor III

Re: Very very very bad performance NPrinting 2020 (and 2019) through QVP for QlikView

Thanks so much for solving the problem with slow qvp connection. Solution in the image

We should have unchecked setting in QlikView AppWe should have unchecked setting in QlikView App

 

I am really disappointed with Qlik...

View solution in original post

18 Replies
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Employee
Employee

Re: Very very very bad performance NPrinting 2020 (and 2019) through QVP for QlikView

Hi,

You opened a support ticket, and people are working on it. We don't know why you are experiencing those so bad performances so, I would like to suggest you to wait the end of the investigation. 

The cause could be everywhere. 

Best Regards,

Ruggero



Best Regards,
Ruggero
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When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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Contributor III
Contributor III

Re: Very very very bad performance NPrinting 2020 (and 2019) through QVP for QlikView

We are waiting , but we have already spent a lot of resources to start the migration process and can 't stop it. That's why we want to get the status of works every day. So far, we only exchange logs. In my opinion, this is very critical, including that the data on the local connection may go old.

I am really disappointed with Qlik...
Highlighted
Employee
Employee

Re: Very very very bad performance NPrinting 2020 (and 2019) through QVP for QlikView

Hi,

You already are in contact with the support. They are investigating and will keep you informed as we usually do with all our customers with regular support contracts. 

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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Contributor III
Contributor III

Re: Very very very bad performance NPrinting 2020 (and 2019) through QVP for QlikView

This post will give speed to solving the problem. I hope...

I am really disappointed with Qlik...
Highlighted
Employee
Employee

Re: Very very very bad performance NPrinting 2020 (and 2019) through QVP for QlikView

Hi,

I believe that keeping a positive and collaborative dialog with the partner and the technical support team works better. 

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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Creator
Creator

Re: Very very very bad performance NPrinting 2020 (and 2019) through QVP for QlikView

I also experienced poor performance with 18 and 19. I can open from server and do it manually faster than nprinting can. Not sure what the issue is. I wish Qlik can give more insight into why things are so slow. 

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Employee
Employee

Re: Very very very bad performance NPrinting 2020 (and 2019) through QVP for QlikView

Hi,

If you haven't do, please open a support ticket. We cannot investigate those type of issues via community posts also because we need more details and the reasons can be different for each installation.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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Creator
Creator

Re: Very very very bad performance NPrinting 2020 (and 2019) through QVP for QlikView

I don't really have the necessary access to the nprinting servers to help with investigations. We have open tickets in the past, but my lack of access and the amount of testing that Qlik requires made it very difficult on both sides to diagnose things. (eg. Qlik asked to upgrade to latest version... that took a lot of effort and cost and end up not really helping.)

While every case is different, I am hoping that Qlik can share findings from other support experiences so we can learn from those as well. I've learned most of the optimizations for other Qlik products based on community discussions. 

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Contributor III
Contributor III

Re: Very very very bad performance NPrinting 2020 (and 2019) through QVP for QlikView

MikeW,

Nobody cares 😑

I am really disappointed with Qlik...