Where Are The Log Files For SMTP in NPrinting 17.2
We are having a few issues with NPrinting 17.2, one of which is emails taking a long time to arrive. We are struggling to see progress of tasks running, and specifically want to see when NPrinting is talking to the SMTP server and comparing that to when the email comes through.
Will certainly look at turning on the more verbose logging and putting on the latest version.
Regarding 17.2.1, I can't see on the Downloads site documentation regarding upgrading. Is it simply a case of running each of the three .exe files in the same order as the original install to apply over the top of a 17.2.0 installation?
Looking at the list of issues that have been resolved we have experienced quite a few of them - so am looking forward to getting this installed.
The method for turning on detailed logging in version 17.2 and later has changed. You must now remove html open and close tags at 2 specific points within the engine, webengine and scheduler config files. Prior to 17.2 you would change "INFO" level syntax to "DEBUG" syntax. See help documentation here. Troubleshooting ‒ Qlik NPrinting
Always take a backup of the repository prior to upgrading in place as a safeguard restore point.
Turn off all 5 NP services prior to running upgrade (Engine, Scheduler, Web Engine, Repository, RabbitMQ) and then install in same order as before (Server, Engine, Designer)
Also, all logs have a standard delimited format and can easily be loaded into a QlikView/QlikSense app for analysis (sample QlikView doc attached). The logs are auto-archived with number suffixes as the logs grow in size so you may need to load multiple files.