White boxes instead of images in Nprinting

[pumpkin_power]

Hello,

I want to overlay the Image of a table onto an Image of a bar Chart on a nprinting power Point Chart. But occassionally and without logic the Image of the overlaid table is only a White box in the preview as well as when I run the Task to save the pptx file on my hard disk.

I use Qlik Sense and Nprinting June 2017.

I tried to Change the Stretch Parameter in the Properties but this doesnt fix the Problem. Also in the Nprinting power Point template I tried to push it in the front.

Here instead of the yellow marked area should be an Image of a table.

Does someone have a solution for this?

[Ruggero_Piccoli]

I tryied but I'm not able to replicate your issue.

Did you checked the logs to see if there are errors?

I would to suggest to open a support ticket so my colleagues could organize a remote session to do a deeper investigation. I think it is not possible to understand the problem without checking the template and the source.

Best Regards,

Ruggero

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