I have been working since all morning and suddently nprint became unresponsive,I force closed it and now when i try to open it,i get this error. Any idea how to reopen the template and not loose my work?
Its in the same environment,no exports/imports involved at all.
I have worked for few hours in the morning, it was not responsive,i had to force close it and then when i try to open i couldnt.
I followed your instructions, Exported the template,unzipped it,opened the ppt, PPt didnt open with an error saying it found a problem with the content and given me an option to repair.I tried repairing,saving it,zipping it and then importing it again as a template but that didnt help.
I guess i will have to recreate the report from scratch.
Another best practice is to perform regular backups of your NPrinting environment in case you need to restore to a previous state entirely due to a corrupted server or some other problem with your production environment that might result in the necessity of a restore. This should ideally be part of your organization's disaster recovery plan.
This error message usually appears when you don't have installed a supported version of the Microsoft Office product used by the Qlik NPrinting Designer to edit the templates. It is also possible that you have a problem with the Microsoft Office installation.
In general I suggest you to check that your Office is supported in the help site and reinstall it. Remember that you must install Excel, PowerPoint and Word in all computers used to edit Qlik NPrinting templates.
Best Regards, Ruggero --------------------------------------------- When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.