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Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
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P_qlik
Partner - Contributor III
Partner - Contributor III
‎2021-04-09 11:43 AM

error opening nprinting designer

Hi,

I have this error when I try to open nprinting designer, the other days it worked.

Immagine 2021-04-09 174209.png

What happened?

Thank you

Labels (2)
Labels
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1 Solution

Accepted Solutions
Ruggero_Piccoli
Support
Support
‎2021-04-12 03:33 AM

Hi,

This error message usually appears when you have issues with the local Microsoft Office installation:

  • there is not the part of Office you are trying to use installed
  • an unsupported version is installed
  • the installation is damaged
  • plus the suggestions already listed by @Lech_Miszkiewicz 

You can try to edit an HTML or PixelPerfect report and the error should not appear, for confirmation that the issue is related to Office.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

View solution in original post

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Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP
‎2021-04-10 01:09 AM

Try to

  • restart machine.
  • or check if there is EXCEL process left hanging in processes
  • or maybe someone uninstalled excel?

cheers

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
678 Views
Ruggero_Piccoli
Support
Support
‎2021-04-12 03:33 AM

Hi,

This error message usually appears when you have issues with the local Microsoft Office installation:

  • there is not the part of Office you are trying to use installed
  • an unsupported version is installed
  • the installation is damaged
  • plus the suggestions already listed by @Lech_Miszkiewicz 

You can try to edit an HTML or PixelPerfect report and the error should not appear, for confirmation that the issue is related to Office.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
665 Views
0 Likes