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jagjivvt
Contributor

library not registered

Hi,

when i open NPrinting i have this error message "Library not registered"

and will not allow me to go any further.

thanks

Vijay

7 Replies
Lech_Miszkiewicz
Honored Contributor III

Re: library not registered

please provide more details regarding your environment:

  • NPrinting version
  • OS version,
  • describe what do you actully open (NPrinting  17 Web console?, NPrinting 16 Server? Designer or What???)

You could have run some system upgrades and could remove some system variables - did you re-install your NPrinting software ?

cheers Lech
When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution.
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jagjivvt
Contributor

Re: library not registered

Hi,

I am using NPrinting version 16.3.0.0 designer and have reinstalled the software several times and still get the same issue. the OS is windows 7 Pro

thanks

Vijay         

Lech_Miszkiewicz
Honored Contributor III

Re: library not registered

Hi Vijay,

are you able to log support case with Qlik?

They will probably require an update to NPrinting 16.7 and then will investigate your environment.

With version 16 i will not be able to help you much, as I stopped using it more than a year ago and i am not able to run any test.

regards

Lech

cheers Lech
When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution.
Please LIKE threads if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem.
jagjivvt
Contributor

Re: library not registered

Thanks, what will do is update the version to 16.7 and then if the problem is there will raise the issue with Qlik

thanks for your help.

jagjivvt
Contributor

Re: library not registered

Hi Lech,

i have upgraded to 16.7 and still get the same issue "Library not registered"

Vijay

Lech_Miszkiewicz
Honored Contributor III

Re: library not registered

Sorry to hear this... I have never came across this issue before. I think you need to log a Qlik support case..

regards

Lech

cheers Lech
When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution.
Please LIKE threads if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem.
jagjivvt
Contributor

Re: library not registered

Thanks for your help, i had to re-image the PC and that has resolved the issue.

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