nPrinting Error Message when Previewing

[Anonymous]

Hello all,

Using nPrinting v 17.3 with QlikSense 3.0.3

Having some issues when trying to preview an HTML report.  Yesterday when i had previewed this EXACT report, i wasn't having any issues.  Came in today and attempted to preview and got the following error message:

I attempted to restart all the nPrinting services but that didn't seem to work.  Looking at the LOG files this is the error message i am seeing there, and it is tough for me to figure out exactly where the error is happening.

Any assistance would be extremely appreciated.

[Anonymous]

EDIT:

Not sure if anyone is familiar with this error.  It seems to be occurring every time i Save and Close my report.  When i then reopen the report and hit Preview.  I get the above error message.

[Lech_Miszkiewicz]

Hi

this is only my quess & i am not an expert in NPrinting errors but...

it looks like you are trying to produce "Empty" report: Empty: meaning there is not data available in Qlik objects used in your template, so report is not getting produced.

What is your html template code looking like and where&what kind of qlik objects are you trying to embed in this code?

screenshooting html code and all expanded entities would be helpful

regards

Lech

[Anonymous · Accepted solution]

Hey Lech,

Really appreciate your response.  I was able to get ahold of someone from Qlik, who told me to upgrade to the latest version of nPrinting (17.3.1) this looks like it fixed my issue.

Appreciate the assistance!

[Lech_Miszkiewicz]

Good pn you mate

Cheers

Lech