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Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
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LebogangT
Contributor II
Contributor II
‎2022-01-17 05:00 AM

nPrinting "On-Demand" button

Good day

I need to create an "On-Demand" button for my Model but I have an issue. I cannot seem to get the URL right. I have installed all relevant SSL certificates and created connections yet I still get the same result which is "Failed to get data from External Resource". Kindly assist #Qlik Printing, Qlik Sense Business ,

Qlik Sense Business
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Qlik Sense Business
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Accepted Solutions
Frank_S
Support
Support
‎2022-01-17 10:42 AM

In response to LebogangT

 

@LebogangT

This is issue is common when

  • not using FQDN paths
  • usin FQDN paths for alias addresses associated with certificates not configured correctly for use with NPrinting (ie: there is a password in the NPrinting server .key certificate file)

 

See this article for more:

Now to resolve this today, do not us FQDN paths which use alias addresses. Use the computername FQDN paths for both the NP and Qlik Sense server where applicable. This takes certificate or alias URLs that might have name resolution issues out of the equation. Then this should allow you to avoid the NET:CERR errors. (also make sure to follow ALL) the points in the article above to ensure you have implemented the solution correctly.

 

 

Kind regards...

 

Please remember hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!

View solution in original post

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14 Replies
Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP
‎2022-01-17 06:41 AM

  • Have you configured nprinting users with Domain Account details for your user? 

All other steps and requirements are described here:

https://help.qlik.com/en-US/nprinting/May2021/Content/NPrinting/On-Demand/On-Demand-Qlik-Sense.htm

 

Make sure you meet all requirements from the lionk above.

cheers

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
1,364 Views
Ruggero_Piccoli
Support
Support
‎2022-01-17 07:03 AM

Hi,

You could also give a check at the following pages:

related to cases with the same error message.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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LebogangT
Contributor II
Contributor II
‎2022-01-17 07:07 AM
Author

In response to Lech_Miszkiewicz

I have followed the video on several occasions and still not succeeding. I even created a new App, Connection and Report

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Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP
‎2022-01-17 07:12 AM

In response to LebogangT

When you say you have installed all relevant certificates.... did you also installed certificates for nprinting site? Are those 3rt party trusted certificates?

https://help.qlik.com/en-US/nprinting/May2021/Content/NPrinting/DeployingQVNprinting/Installing-ssl-...

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
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LebogangT
Contributor II
Contributor II
‎2022-01-17 07:20 AM
Author

Yes, they are trusted. I have the .key and crt certificate and they are 3rd party trusted certificates

 

1,285 Views
Ruggero_Piccoli
Support
Support
‎2022-01-17 08:05 AM

In response to LebogangT

Did you set the Qlik Sense server as a trusted origin in Qlik NPrinting?



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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LebogangT
Contributor II
Contributor II
‎2022-01-17 08:09 AM
Author

Trusted Origin.png

Yes, I did

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Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP
‎2022-01-17 08:27 AM

In response to LebogangT

This looks like Nprinting server address. There in trusted origins you should have Qlik Sense server address instead. 

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
1,214 Views
LebogangT
Contributor II
Contributor II
‎2022-01-17 08:36 AM
Author

links.png

I have tried both the nPrinting url and the QlikSense link and the connection isn't working

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