nprint report error message, but report still sends correctly
My nprinting report gets sent out daily and everything is correct within the report, the data and charts are good every single day it sends. A few minutes after the report is sent out by email, an error email message is sent to the same end users that received the report. Has anyone encountered this before? Why is an error message being sent if the report is being sent out correctly and all the data and charts are good? Thank you for your help. The error message email is below.
Some reports failed to generate:
Report "CHP - Master - Surgical_V2 - Surgical Services - Daily" with output format DOC
Please contact your administrator for further details
Thanks for responding Frank, but my nprint report is sent out correctly each morning and all the charts and data in the report are correct. I dont understand why i keep getting an error email message if the report is sending correctly with correct data...
As Frank said it may be by design. Are you the only recipient of this report. Are there other people also receiving it. Do those people have some filters? Does your task have other reports added which may not be generated? etc etc etc - the list goes on.
To ensure you have correct design I would create dedicated nPrinting App with nprinting connection and replicate that report on new connection. Then I would setup a task only for yourself which would ensure that there are not external factors causing possible error. Keep in mind that you may have errors caused by objects wrongly placed in template which may not be affecting your report (hidden object tags/forgotten objects etc..)
Also I would rather look at Engine logs in DEBUG mode.
info about logs location is on https://help.qlik.com in NPrinitng section of help - just use search to find it.
cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.