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dfoster9
Valued Contributor

nprinting on demand not processing

I think I have setup NPinting on demand correctly but when I queue up an nprinting reporting it just stays in 'processing' and never completes.

I have:

1)     NPrinting server correcly licensed and up and running

2)     The nsq file included on the the server

3)     A configured nprinting report object

4)     The queud report works fine through designer and a normal nprinting schedule.

Anyone got any ideas why the on-demand is not working?

3 Replies
djk
Valued Contributor III

Re: nprinting on demand not processing

Hi David,

Please open a technical support case via the Partner Portal and we will be happy to assist with this.

- Daniel.

Not applicable

Re: nprinting on demand not processing

Hi David,

Did you ever get to the bottom of this? I'm having the same issue and support are dragging their feet.

Thanks in advance.

Phil

vishsaggi
Esteemed Contributor III

Re: nprinting on demand not processing

Hello David,

When you run the Ondemand, can you open the Task manager where your Nprint server is installed and check if there are two qv.exe applications running, If yes, can you close the one with less size and check, just a try, i had the same issue before.

2. I am sure you know this, but just another check here, when you created Ondemand buttons and give respective report setting values, we need to come out of the Webview mode, then save the qvw file, hope you have done this.

Please let me know if still an issue.

Thanks,
V.

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