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reshma_km
Contributor III

nprinting-sense-on-demand Extension

Hi,

I need to use nprinting-sense-on-demand extension for creating on-demand NPrinting reports from QlikSense. I have

imported the extension to QMC,

  • Edited NPrinting on-demand settings to include sense server name,
  • created a report checking the on-demand check box,
  • added the extension to my sense app in hub,
  • configured nprinting url, connection, report and format for the extension.

I was doing sense app development in a client machine via hub. But it was not working. Clicking the button didn't make any change in IE browser. When I clicked the icon on top, and clicked new report, the report name was listed followed by format. But after that, it was dead. It wasn't downloading anything. In chrome, nothing was happening whether it was button or icon.

I tried the same thing in sense hub, but this time in the server machine. I used IE browser and it was working perfectly. I was able to download the report.

Then I went back to my machine, checked the same, but chrome was like before. Nothing was showing up. In IE, the reports I already downloaded from the server was displayed. But, I was not able to download a new copy.

Do you have any idea what is going on? Please help me.

6 Replies
reshma_km
Contributor III

Re: nprinting-sense-on-demand Extension

I forgot to mention that I have certificate security error for both NPrinting and Sense portals (In server also)

reshma_km
Contributor III

Re: nprinting-sense-on-demand Extension

Hi,

Where can I check the logs for these activities?

reshma_km
Contributor III

Re: nprinting-sense-on-demand Extension

Hi,

Also, when I am working in Qliksense hub from my machine (not server), I get a frequent error as below.

"An error occurred

Connection lost. Make sure that QlikSense is running properly. If your session has timed out due to inactivity, refresh to continue working."

I am not sure if this has anything to do with my issue.

Employee
Employee

Re: nprinting-sense-on-demand Extension

Hi Maria,

I would to suggest you to start you searches from the official online help site. Qlik NPrinting logging is well documented there https://help.qlik.com/en-US/nprinting/February2018/Content/AdministeringQVNprinting/Logging/Logging.....

There is also a page related to the publishing to Qlik Sense Hub. Be sure to met all the requirements listed there.

Certificates must work fine before using On-Demand.

The On-Demand is at the moment a third party exstension, so we don't support it. We support Qlik NPrinting APIs that let you to run tasks remotely.

Please open a conversation in the community for each single problem.

Best Regards,

Ruggero

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When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
reshma_km
Contributor III

Re: nprinting-sense-on-demand Extension

Hi,

I have set the URLs to http from https to get rid off the certificate error. But, it has no impact on the extension. Extension is not working when I access it from machines other than server.

Employee
Employee

Re: nprinting-sense-on-demand Extension

Hi,

Be aware that by using http instead of https means that communications are not encrypted. Please evaluate to buy and install an SSL certificate to use https and avoid certificate error https://help.qlik.com/en-US/nprinting/February2018/Content/DeployingQVNprinting/Certificates.htm.

Third party extensions are supported only if they fill the requirements listed in the page https://help.qlik.com/en-US/nprinting/February2018/Content/MultiDocument/UsingSenseThirdPartyExtensi....

About why they are not visible from another server you have to ask support to the company who created the extension.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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