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rohitk1609
Master
Master

Impact of "Print Spooler" on Qlik Sense and

Hi team, 

My IT team has informed me that they are going to turn off "Print Spooler" print services in Windows Server where Qlik Sense and NPrinting is installed.

They need to turn off the print services on the qlik servers this coming week as it's a security hole. Once wan official MS patch is out for it, we can turn it back on.

we nee to turn off the print services on the qlik servers this coming week as it's a security hole. Once wan official MS patch is out for it, we can turn it back on

https://www.kb.cert.org/vuls/id/383432

How much potential impact of disabling print services?

I'm not familiar with their core functions. For example, would it prevent our NPrinting servers from generating PDF reports?

Labels (2)
1 Solution

Accepted Solutions
Ruggero_Piccoli
Support
Support

Hi,

Sorry I forgot to mention that, if you need it, the print spooler that need to remain active is the one on the computers where you installed the Qlik NPrinting Engines. 

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
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View solution in original post

6 Replies
Ruggero_Piccoli
Support
Support

Hi,

Only QlikView entities reports are still using the Qlik NPrinting server print spooler. All other types of reports do not need the local server print spooler to be generated.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
jason_dance
Contributor II
Contributor II

Hi @Ruggero_Piccoli 

We should only need to have the print spooler running on the Nprint server that runs the engine, correct?

Can we shut it down on the web scheduler?

 

Thanks!

Jason

Ruggero_Piccoli
Support
Support

Hi,

The print spooler is needed only if you create QlikEntity reports in PDF. All other types of reports do not need it.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
jason_dance
Contributor II
Contributor II

Grazie mille!

Ruggero_Piccoli
Support
Support

Hi,

Sorry I forgot to mention that, if you need it, the print spooler that need to remain active is the one on the computers where you installed the Qlik NPrinting Engines. 

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
vkal12
Creator
Creator

Hi,

our IT teams also wants to deactivate the print spooler. We are currently using Qlik NPrinting (Version February 2025) in combination with Qlik Sense. Which report types need the print spooler? 

Thanks for your support, 

Vanessa