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Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
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Anonymous
Not applicable
‎2017-08-10 03:07 AM

NPrinting 17.3.1 - No preview in Designer and Newsstand, only .zip download

Hi All,

I'm new to NPrinting but got from documentation and videos that users should be able to preview reports in a separate browser window.

As of now, clicking on the preview icon in Newsstand downloads and archive containing the report itself; is this the expected behavior? Is there any way to change it?

Moreover, same thing happening while trying to preview in Designer.

I already check roles and users configuration, everyone is allowed to both preview and download reports,

Please advise.

Regards,

Giuseppe

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Accepted Solutions
Ruggero_Piccoli
Support
Support
‎2017-08-10 04:00 AM

Hi Giuseppe,

You are previewing an HTML report and with this kind of reports it is normal that the preview will be generated in .zip format.

If you create an Excel template and you run a preview in Excel format you will have an Excel file.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

View solution in original post

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1 Reply
Ruggero_Piccoli
Support
Support
‎2017-08-10 04:00 AM

Hi Giuseppe,

You are previewing an HTML report and with this kind of reports it is normal that the preview will be generated in .zip format.

If you create an Excel template and you run a preview in Excel format you will have an Excel file.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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