NPrinting Designer Is not Open on Client End

[imrantahirch]

Dear All ,

We are unable to open the  Nprinting designer on Client side .

When We click this  Edit Template then we received this error Message

We are Using Qlik NPrinting Version April 2018

Version 18.9.5

[bramkn]

Are both the server and the designer the same version?

Is this something that happens for all users and reports?

Did it work normally in the past?

[imrantahirch]

Bram Knuever for reply.

Its working fine on server. but we facing this issue on client end .

yes version is same April 2018. recently we have installed.

[Ruggero_Piccoli]

Hi,

Based on the error message you are running on the Client a Qlik NPrinting Designer of a version different than the Qlik NPrinting Server.

I suppose you updated the Qlik NPrinting Server and the Designer installed on the server but you forget to upgrade the Designer installed in the client.

I also suggest to keep your installation aligned with latest available version.

Best Regards,

Ruggero

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