NPrinting(Nov 2019): Backup Restore - "file does not exist in the source backup package"

[JustinDallas]

Hello Folks,

I'm moving my NPrinting system from one to another.  I've done the backup on the current system after stopping the three services over there (NPrintingEngine , NPrintingScheduler, NPrintingWebEngine).

When I go to restore on the new system of the same version (Nov. 2019),  it gets to

Database successfully restored from file...

And then it's a sea of Errors with:

File C:\Users\administrator.DTS\AppData\Local\Temp\nprintingrestore_2020521163629\files\GUIDFROMHELL does not exist in the source backup package.

Are these errors normal?  I ran the backup command found here to create the backup (it was quite simple for all the work I assume it does)

https://help.qlik.com/en-US/nprinting/November2019/Content/NPrinting/DeployingQVNprinting/Backing-up...

Any help on this is greatly appreciated.

[Lech_Miszkiewicz]

And then there is a question - does new system work? 

I don't know what those errors mean, whoever when I was rookie in NPrinting i simply ignored them (as I had nothing to lose) and I moved on to next steps. Usually it worked when I got "Database successfully restored from file..." response...

Something tells me that those errors are references to some temp files which are not backed up. This is actually a question to NPrinting chaps, who probably could tell us little bit more,  right @Ruggero_Piccoli  ? Would you be able to comment on that? thanks!

[Ruggero_Piccoli · Accepted solution]

Hi,

You can ignore this error. After the restore check the new installation and when you are sure everything is ok I suggest you to upgrade to a newer version.

Best Regards,

Ruggero

[Lech_Miszkiewicz]

there you go @Ruggero_Piccoli - even as a rookie I had a good feel and hunch what I should ignore 🙂

[Ruggero_Piccoli]

@Lech_Miszkiewicz Yes! This issue is resolved in more recent versions.