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mahesh_bhole
Contributor
Contributor

Nprinting daily html email fails with random timesout error -

Hi Qlik Nprinting support,

Need your advise on how to avoid below Nprinting html email task failure. 

It fails with timeout error , the only workaround I do before retrying is browsing main connected qlik dasghboard (each sheet) and reloading metadata for related connection in Nprinting.  

The task succesfully works 6 of 7 days of week, but randomomy fails with timeout on one of the weekday. Noticed same issue for my other Nprinting html email tasks as well.

 

Date and time Level Description
April 6, 2022 7:00:00 AM Info Starting email variables resolution
April 6, 2022 7:00:38 AM Info Finished email variables resolution
April 6, 2022 7:00:38 AM Info Starting content resolution for report a1cd1bad-a95e-41db-bb81-c3a3040acf99
April 6, 2022 7:07:53 AM Info Finished content resolution for report a1cd1bad-a95e-41db-bb81-c3a3040acf99
April 6, 2022 7:07:53 AM Info Starting content production

April 6, 2022 7:07:53 AM Warn WARN: error during report generation: Object GwwLJGm from Sense app a2eeed3c-b843-4258-b5b1-188dbe143cec had problems while rendering. ERROR: CEF rendering exception. Error during GRPC request. Request with id: 91163fffcd2b4556b70e4df9f1d1618e has been canceled or timeout expired.

April 6, 2022 7:07:53 AM Info Finished content production

April 6, 2022 7:07:53 AM Warn Failed generation of report a1cd1bad-a95e-41db-bb81-c3a3040acf99 for user 5a753f62-9668-45ac-8c77-51f31d692586. ERROR: Object GwwLJGm from Sense app a2eeed3c-b843-4258-b5b1-188dbe143cec had problems while rendering. ERROR: CEF rendering exception. Error during GRPC request. Request with id: 91163fffcd2b4556b70e4df9f1d1618e has been canceled or timeout expired.

Labels (2)
2 Replies
Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi, 

What is the object which fails? the one with the id: GwwLJGm

Is this table, bar chart, extension, vizlib ? something else?

Make sure you use supported objects in your reports and if you are using third party objects like extensions please contact extension provider for support.

https://help.qlik.com/en-US/nprinting/May2021/Content/NPrinting/ReportsDevelopment/Qlik-objects-supp...

https://help.qlik.com/en-US/nprinting/May2021/Content/NPrinting/MultiDocument/Using-Sense-third-part...

 

If you are using supported / native Qlik sense objects and still have issues check few below topics:

https://community.qlik.com/t5/Qlik-NPrinting-Discussions/Image-Preview-Error-CEF-Rendering-Exception...

https://community.qlik.com/t5/Knowledge/NPrinting-Qlik-Sense-Images-Fail-to-Render-Export-Generate-o...

https://community.qlik.com/t5/Qlik-NPrinting-Discussions/NPrinting-doesn-t-render-images/td-p/172442...

 

cheers

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP


Also want to add to above - the fact that sometimes it works and sometimes doesnt is quite typical to unsupported objects so it is important to establish that whole report is built as supported configuration.

 

cheers

Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.