Nprinting downloaded report not showing the correct charts

[#1]

Hi,

There is some issue happen in the latest version of Nprinting. The exported report is not showing the right format of the charts.

Below is the exported pie chart.

[devarasu07]

Hi,

enable "Keep Source format" check box in your chart object. then it should shows qlikview/sense object format. tks

[Ruggero_Piccoli]

Some questions:

- what version of NPrinting are you using? September 2017?

- the pie chart is from a Sense or a QlikView connection?

- what kind of template are you using?

- do you imported the pie chart as an image?

- the format is not right because the pie is cut on the top? or what else?

thanks

Best Regards,

Ruggero

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[Chanty4u]

is it in excel  or PPT? 

if excel you need arrange the formats of chart in excel properties only.

[#5]

Hi Ruggero,

Thanks for the response.

we are using Nprinting for Qlikview. We are upgrade it few days before and identify this problem , its working fine on previous version(16).

Thanks

[Ruggero_Piccoli]

Could you post a screenshot of the template with the pie chart properties?

Give also a check at the page Image dimension management in Microsoft Office reports ‒ Qlik NPrinting

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.