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AnujGupta
Contributor III
Contributor III

Connection Failed error & License information

HI, 

 

I have two questions -

--> Is it something we need to do any action, or it will automatically renew. 

AnujGupta_1-1695793489168.png

-->I am getting below errors one-twice in a day it will come, can it because of network issue or is it something I missed in configuration. 

AnujGupta_0-1695793430766.png

 

 

1 Solution

Accepted Solutions
SushilKumar
Support
Support

Hello Team,

Thanks for reaching out to Qlik via Qlik Community Support page. These Error point to some Environment related issue. it would be great if you engage TSE via a Support case to do further investigation for error occurred.

 

Please refer to Replicate https://community.qlik.com/t5/Knowledge/How-to-collect-Diagnostics-Package-from-Qlik-Replicate/ta-p/...

 

Regards,

Sushil Kumar

View solution in original post

3 Replies
SushilKumar
Support
Support

Hello Team,

Thanks for reaching out to Qlik via Qlik Community Support page. These Error point to some Environment related issue. it would be great if you engage TSE via a Support case to do further investigation for error occurred.

 

Please refer to Replicate https://community.qlik.com/t5/Knowledge/How-to-collect-Diagnostics-Package-from-Qlik-Replicate/ta-p/...

 

Regards,

Sushil Kumar

john_wang
Support
Support

Hello @AnujGupta ,

For the license expiration message, you need register a new license (if you have it in hands), if no new license is available, the tasks will be stopped after the expiration date. If you do not have a new license yet, please reach out to your account manager, or region sales manager for license renewal.

Hope this helps.

Regards,

John.

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SushilKumar
Support
Support

Hello team,

 

If our response has been helpful, please consider clicking "Accept as Solution". This will assist other users in easily finding the answer.

 

Regards,

Sushil Kumar