"File unauthorized.html" was not found post upgrade to QR November 2021

[MoeyE]

Hi,

I'm assisting in an upgrade from v6.4 to May 2024 and we've chosen to go with the multi-step upgrade approach. 

After the upgrade completes for QR November 2021, we see this in the console:

Here's what we tried already:

* Restarting both services

* logging into the UI service as another user

* Refreshing browser cache

* Entering the IP of the machine in the URL instead of the domain name, e.g "https://192.168.5.34/attunityreplicate"

* We tried with HTTP instead of HTTPS

* We ensured that the URL was the same as in the Repuictl file, and we also checked the ServiceConfiguration.xml file

* We checked the Repsrv file and it was all okay.

* We looked at the Repuictl file and found some entries. This is odd as the previous version worked with the same user. 

Also I would have expected some sort of UI "Access denied" screen in the web console but it's just the text in the top left as shown.

Is there anything that I haven't/could try?

Regards,

Mohammed

[john_wang · Accepted solution]

Hello Mohammed, @MoeyE 

Thanks for the post!

If my memory serves me well, some builds of specific versions missed some html files. Would you please check if the file exists in folder "C:\Program Files\Attunity\Replicate\webroot" (the default folder)?

Anyway, you may go on to upgrade to next major version if there is NO Error NO Warning during the upgrading, because the missed html files does not block the upgrade, and these files will be installed by next major version installation.

Hope this helps.

John.

[MoeyE]

Hi John,

Thank you. I will check. I appreciate the help.

Regards,

Mohammed

[MoeyE]

Hi John,

Just confirming, upgrading past did fix it. Thanks.

Regards,

Mohammed

[john_wang]

Thank you so much for your support, Mohammed! @MoeyE