I have a problem in my company, sometimes Access Point do not work and i check the qlikview services and they are running but users cannot see the dashboard in the access point until I restart the qlikvies services.
Share the screen shot of error message that you are getting?
On Jul 24, 2014 8:56 PM, "alfredo guerrero" <firstname.lastname@example.org>
How frequently does this occur? It shouldn't be necessary, but a scheduled restart of the services - each night perhaps - may keep it behaving correctly.
Depending on the error you are getting a standard tool for checking whether websites are up ad behaving may suffice. There is one called JMeter which has a lot of features and may be a bit overboard for what you are wanting. I'm sure there are many other tools also.
Depending on where the error manifests itself (Access Point menu or in a Document itself) you may need to have a user account with a Doc CAL doing the test.