QIB - "You are not authorized to connect!"

[Imran_Arshad]

I am facing the following error, need some expert opinion to resolve it. QIB-WebChat Services LOGs are attached for the reference.

[Imran_Arshad · Accepted solution]

Below are the steps to resolve the above mentioned errors. (I was able to resolve it after few hours of posting)

1. start your QIB-Webchat Service through "Administrator Account". By-default this is running with "Local System Account".

2. webchat.key and webchat.crt files of a server’s SSL certificate (must be signed through trusted CA) where Qlik Insight Bot       Webchat service is installed.