Error: Access Denied

[Ellie]

Hi everyone,

I am using the enterprise version of Qlik Sense and from time to time, when I am working on the published application,  appears suddenly the error : "An error has occured. Access denied" and after I click on the close button, I can continue working on the sheet I was previously working, but some information might be missing, such as words or numbers. 

Does anyone know, why is this happening?

Thanks in advance.

Regards,

Ellie

[treysmithdev]

Are you working on a user sheet in a published application or did you modify the security rules so that you can modify the base sheets of a published application?

My guess is the app is reloading or was republished and is giving you the error due to conflicts.

[Ellie]

The errors appeared due to the import of the newest version of Vizlib extensions.

Thank you though for the answer. 

[piersbatchelor_vl]

Hey Ellie,

If you've got any installation issue, these can easily be rectified

You'll likely find some errors in your browser console (press F12). Take a screenshot and send them to us at support@vizlib.com, we'd be happy to help. This could be network/firewall related and easily resolved 😀

Best,

Piers

Product Architect @ Vizlib 

[knightriderx3]

Hi Ellie,

Can you please mention why you reached to that conclusion on the new version of Vizlib extensions?

Best Regards,

K

[Ellie]

Hi,

everything was working fine, until we imported the new version of the extension. 

Then we contacted the Vizlib support and they immediately helped us.

Best regards,

Ellie