Export to PDF not working

[paulodantas]

Hi mto‌,

we are haven issue with export to pdf/ppt.

The informations (paragraph, shapes library) are unfocus when we export to this extensios file.

Best regards.

[Michael_Tarallo]

Hi Paulo - I opened a new discussion thread. I need more information regarding your issue. Also if you are a Qlik customer or have a Qlik partner - you can open a case with Qlik support as well.

Let me know.

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

Regards,

Michael Tarallo

Qlik

[paulodantas]

Thanks you mto‌ to open this new case.

I am a Qlik customer, and we had a call on Tuesday with a Qlik professional.

I am using a Qlik Sense June 2018 release and create my story, add the embedded sheet, write some texts on the paragraph and add the shape library.

When I export to PDF or PPT, the information is unfocus, as you can see on the attached files.

I founded the information from release notes from my version that talk about some know issue:

[Michael_Tarallo]

Thanks for the detail! I will try in the sept release and let you know.

[Michael_Tarallo]

So I created this quickly and used the default export settings when exporting the story - using Qlik Sense September 2018 and seems OK.

Perhaps this a bug in June 2018 - I'll check on my other system

[Michael_Tarallo]

So I tried with June 2018 - I reproduced it - seems to be an issue that is fixed in Sept 2018

it looks blurry in my PDF as well.

[paulodantas]

Thank you mto‌

I will download this version and try it in my machine too.

Have a nice weekend.

Best regards.

[paulodantas]

For now mto‌, I need wait to update my environment to this version.

I think maybe next month we will update our Test environment.

Or the Qlik Sense Cloud is in the new version?

Best regards.