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Open app error - access denied

good day

Qlik Sense February 2019
Sometimes there is a problem with opening applications:
when opening an application in a hub, I get an error "access denied", although I am the owner of the application and RootAdmin, there is no section access and after a few minutes the application opens without problems

services do not restart
I do not reassign security rights
access in QMC is
Who can tell what the problem is?