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paul_scotchford
Valued Contributor

QS April 2018 (Desktop) Authentication error after upgrade

Hi All,

I have just upgraded my QlikSense Nov 2017 desktop to the new April 2018 version and now I cannot login (via my Qlik login), below error shown. Nothing has changed as far as my login name and password is concerned, all working fine prior to upgrade.

Anyone else upgraded and encountered this ?

QS401UnAuthorised.PNG

1 Solution

Accepted Solutions
paul_scotchford
Valued Contributor

Re: QS April 2018 (Desktop) Authentication error after upgrade

Ok, seems the fix for me anyway was to register a new user name on qlik.com and then use that to login.

At least the hub is up

Seems a bit odd to have to do this.

View solution in original post

2 Replies
Highlighted
paul_scotchford
Valued Contributor

Re: QS April 2018 (Desktop) Authentication error after upgrade

Just updating this post.

This issue persists on a personal PC (Win 10) with no firewall restrictions.

paul_scotchford
Valued Contributor

Re: QS April 2018 (Desktop) Authentication error after upgrade

Ok, seems the fix for me anyway was to register a new user name on qlik.com and then use that to login.

At least the hub is up

Seems a bit odd to have to do this.

View solution in original post