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Qlik Sense App Development

Discussion board where members can learn more about Qlik Sense App Development and Usage.

mariia_gridneva
New Contributor II

Qlik Sense Desktop Resolution Fail

Hello!,

After installing Windows10 (had 8.1 before) I've got this ugly resolution problem.

Using Sense in browser helps but some of functions are still missing.

In another thread, facing same resolution problem (Qlik Sense Desktop - Screen Resolution Issue), suggestion was to add some parameters to services.conf file.

--high-dpi-support=1

--force-device-scale-factor=1


Which did not help either.

Do you guys have any other suggestions for solving this?

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1 Solution

Accepted Solutions
mariia_gridneva
New Contributor II

Re: Qlik Sense Desktop Resolution Fail

After contact with support the following were suggested and solved:

My screen settings were sat up on 150% resolution (text, applications and other objects)

Changing it to 125 or 100 solved the whole problem.

8 Replies

Re: Qlik Sense Desktop Resolution Fail

Have you tried uninstalling the Qlik Sense Desktop completely and reinstalling it again? I'd expect the issue to be solved with a fresh install...

mariia_gridneva
New Contributor II

Re: Qlik Sense Desktop Resolution Fail

Already tried.

And even took older versions.

vasiliy_beshent
Contributor III

Re: Qlik Sense Desktop Resolution Fail

Try to install latest version (3.2 sr3)

mariia_gridneva
New Contributor II

Re: Qlik Sense Desktop Resolution Fail

The issue remain. But the solution got somewhat bigger.

And I also modified services.conf file.

Actually considering going back to Windows 8.1.

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vasiliy_beshent
Contributor III

Re: Qlik Sense Desktop Resolution Fail

So login now with your community login.

mariia_gridneva
New Contributor II

Re: Qlik Sense Desktop Resolution Fail

Well, you must be inlogged for working in browser. So even that did not help

mariia_gridneva
New Contributor II

Re: Qlik Sense Desktop Resolution Fail

After contact with support the following were suggested and solved:

My screen settings were sat up on 150% resolution (text, applications and other objects)

Changing it to 125 or 100 solved the whole problem.

k_seissian
New Contributor

Re: Qlik Sense Desktop Resolution Fail

Dear Mariia,

Are you using qlik sense server because we have also resolution issues. I read over the community where they have suggested to configure the service.conf file but when a server is deployed the browser parameters section is not included in the file. Does resizing the server resolution helps to solve the problem with other users connecting through web?

Regards

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