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Qlik Sense App Development

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shwetagupta
Contributor

Qlik Sense Hub is not working while QMC is working

Hi All,

I have installed Qlik Sense server, my QMC is working fine but when i go onto Qlik Sense Hub, getting error of connection Lost after authentication required window.

I have gone through many discussion in the community nothing worked.
I have tried Http instead of HTTPS, Checked all the qlik services are showing started status.

Can any one please suggest what should I do next. I am new to servers and Qlik Sense

Tags (2)
1 Solution

Accepted Solutions
chooco_co
Valued Contributor

Re: Qlik Sense Hub is not working while QMC is working

Hi Shweta,

You can try this :

Step1:

1. Launch the QMC

2. Go to Proxies > Central Proxy > Edit

3. Under Ports, check Allow HTTP

Step2:

(if using version 1.0)  4. Scroll down under Central Proxy to Websocket origin white list

(if using version >= 1.1)  4.  Go to QMC > Virtual Proxies > <>(Default) > Edit > Advanced > Websocket origin white list

5. Add your IP address of the Sense Server machine (ie. 10.1.123.234)

6. Add your machine name of the Sense Server (ie.  WIN-SENSESRV01)

7. For Servers on a domain, add fully qualified domain name (ie.  WIN-SENSESRV01.CUSTOMER.COM)

8. If you added a DNS, add that to the list (ie. SENSEBI.COMPANY.COM)

9. If deployed to a VM, enter the IP of the VM

Apply settings and try connecting.

Qlik Sense Hub can not be accessed via Ipad

4 Replies
chooco_co
Valued Contributor

Re: Qlik Sense Hub is not working while QMC is working

Hi Shweta,

You can try this :

Step1:

1. Launch the QMC

2. Go to Proxies > Central Proxy > Edit

3. Under Ports, check Allow HTTP

Step2:

(if using version 1.0)  4. Scroll down under Central Proxy to Websocket origin white list

(if using version >= 1.1)  4.  Go to QMC > Virtual Proxies > <>(Default) > Edit > Advanced > Websocket origin white list

5. Add your IP address of the Sense Server machine (ie. 10.1.123.234)

6. Add your machine name of the Sense Server (ie.  WIN-SENSESRV01)

7. For Servers on a domain, add fully qualified domain name (ie.  WIN-SENSESRV01.CUSTOMER.COM)

8. If you added a DNS, add that to the list (ie. SENSEBI.COMPANY.COM)

9. If deployed to a VM, enter the IP of the VM

Apply settings and try connecting.

Qlik Sense Hub can not be accessed via Ipad

shwetagupta
Contributor

Re: Qlik Sense Hub is not working while QMC is working

Hi Marco,

The problem is I am able to come on to hub via Browser though Qlik sense Hub on desktop is not working.

Can you suggest me something for this ?

chooco_co
Valued Contributor

Re: Qlik Sense Hub is not working while QMC is working

Hi Shweta,

Is windows firewall already off on the server?

can you go to hub on the server?

Regards

shwetagupta
Contributor

Re: Qlik Sense Hub is not working while QMC is working

Hi Marco,

Problem has been resolved using prior solution. Actually I was making a mistake earlier.

Thanks a ton for your help...