I was using November 2017 version until recently. Now I have upgraded to April 2018 and then to Patch1. In the release note, I read about some changes to licensing. Do I need to make any changes regarding this?
After the April 2018 upgrade, I found an error in the logs.
Command=License user access;Result=403;ResultText=Error: Access denied
Login access denied for SessionID: '<id>', Hostname: "<id>", OperationType: 'UsageDenied'
Access was denied for User: '<service account>', with AccessID '<id>', SessionID: '<id>', SessionCount: '5', Hostname: '<id>', OperationType: 'UsageDenied'
After installing the patch 1, I found a different entry.
Command=License maintenance;Result=0;ResultText=Failed to contact the license server.
License maintenance unexpected exception when fecthing LEF. Type: ServiceUnavailableException. Message: Failed to contact the license server.
Did you receive any solution to this issue? We are facing the same issue with our service user in one of our environments and I'm trying to investigate this further. Any comments/help is greatly appreciated!