I was getting error:500 after restoring backup to a machine with different hostname. I followed the procedure below to remove the certificates. But no certificates were created after doing the steps. Please help me how to proceed.
"Here is the process to find and possibly recreate the certificates if you need to -
Stop Qlik Sense Repository Service (this will also stop the other services)
Open Microsoft Management Console (MMC). Important: Run this as the account configured to run the services (Run as... )
Add snap-in for Certificates: My user account and Local Computer account
In Certificates - Current User > Trusted Root Certification Authorities > Certificates, delete the certificate created by QlikSense, issued by your computer, computer.domain-CA
In Certificates > Current User > Personal > Certificates, delete the certificate named QlikClient
In Certificates (Local Computer) > Personal > Certificates, delete the certificate issued by computer.domain-CA.
Start Qlik Sense Repository Service and verify it created the new certificates
Start the rest of the services
There's no need to do a full reinstall to propagate new certificates. They are being created by the Repository Service automatically if missing."