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jahncersantana
New Contributor

QlikSense Pivot Table Bug

I am encountering a very annoying bug with the Pivot Table in QlikSense, where randomly the cell appear blank, they are not empty or null, because if you hover over any cell you see its value in the tool-tip.

Happens very frequently, to the point of making the visualization unusable. Some times closing and relaunching fixes it, some times reloading the data, or adding/removing the dimension.

Tried different browsers, same result.

Any ideas?

5 Replies
ErikWetterberg
Honored Contributor

Re: QlikSense Pivot Table Bug

Is this with the built-in pivot table? In that case you should report it to support. If it is with an extension, talk to the extension developer.

Erik Wetterberg

MVP & Luminary
MVP & Luminary

Re: QlikSense Pivot Table Bug

I recall seeing something like this in V3 and it went away when we upgraded. Which version are you running?

-Rob

jahncersantana
New Contributor

Re: QlikSense Pivot Table Bug

Yes Erik, this is with the built-in pivot table.

Highlighted
jahncersantana
New Contributor

Re: QlikSense Pivot Table Bug

Looks like September 2017 Patch 1

MVP & Luminary
MVP & Luminary

Re: QlikSense Pivot Table Bug

In the problem I saw, we were using a background color expression. It finally "went away" after I re-created the chart from scratch.  As Erik suggested, it might be helpful to check in with support on this.

-Rob