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Reload was succesful but data was not updated in dashboard by QMC TASK

Hello,

We have issue that dashboard was not updating the chart data after scheduled qmc reloading task succesful .
but the same dashboard reloaded manually with out any code changes then dashboard updated. The issue occured first time and the dashboard was running succesfully from last 6 months. We have verifed that the source db was not updated in the meantime.


manual reload.pngqmc reload.png
Any one can help us to identify what causing this issue and how to debug.

1 Solution

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Support

Re: Reload was succesful but data was not updated in dashboard by QMC TASK

Hi @premvihari 

Was it verified the data was available at the time the reload occurred? It could be just the data was not available at that time and when the second reload was executed manually the new data was available.

 

Note: if this suggestion helps to resolve the issue or answers your question, it will be appreciated if you select the "Accept as Solution" option.
We encourage you to visit our Knowledge Base https://qliksupport.force.com/QS_CoveoSearch when trying to find a solution related and not limited to: errors, feature requests, product defects. You can also visit our Qlik Help portal https://help.qlik.com/

View solution in original post

1 Reply
Highlighted
Support
Support

Re: Reload was succesful but data was not updated in dashboard by QMC TASK

Hi @premvihari 

Was it verified the data was available at the time the reload occurred? It could be just the data was not available at that time and when the second reload was executed manually the new data was available.

 

Note: if this suggestion helps to resolve the issue or answers your question, it will be appreciated if you select the "Accept as Solution" option.
We encourage you to visit our Knowledge Base https://qliksupport.force.com/QS_CoveoSearch when trying to find a solution related and not limited to: errors, feature requests, product defects. You can also visit our Qlik Help portal https://help.qlik.com/

View solution in original post