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Qlik Sense App Development

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gaurav107
New Contributor II

Reloading Governance Apps, Licence and Operation Monitor

The tasks of reloading License Monitor, as well as Operations monitor fails.

following error shown.

Message from ReloadProvider: Reload failed in Engine. Check engine or script logs. 

  

Any suggestions anyone !!

Thanks,

Garry

7 Replies
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dwforest
Valued Contributor II

Re: Reloading Governance Apps, Licence and Operation Monitor

What do the script logs say?

We've had apps get corrupt if the server fails (reboots, looses network, etc) during a load. If this is the case, it *may* work to open app without data and manually reload or restore app from backup when it was working.

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gaurav107
New Contributor II

Re: Reloading Governance Apps, Licence and Operation Monitor

Recently installed Qlik sense in server. These are governance apps like license monitor. The reload has been failed from start only.

the following errors in log:

LIB CONNECT TO 'QLogs'

    2018-04-10 12:42:56      Error: Connection aborted (System error: ***)

and

LIB CONNECT TO 'monitor_apps_REST_license_user'

      2018-04-10 12:43:27      Error: Connection aborted (System error: ***)


Thanks,

Gaurav

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jillwoodley
New Contributor III

Re: Reloading Governance Apps, Licence and Operation Monitor

Have you found a solution to this - i am getting your 2nd error after upgrading from June 2017 to April 2018

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Partner
Partner

Re: Reloading Governance Apps, Licence and Operation Monitor

We have the same problem with a fresh installation of April 2018 on a server with no internet access. On others server with internet access and version April 2018 there were no problems. Any idea?

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Partner
Partner

Re: Reloading Governance Apps, Licence and Operation Monitor


The problem is internet access on server for the Qlik services user.

I solved with the following steps:

Edit C:\Windows\Microsoft.NET\Framework64\v4.0.30319\config\machine.config

1a. If there is a <runtime/> tag, change it to
<runtime>
<generatePublisherEvidence enabled="false"/>
</runtime>

1.b If there is other stuff in the <runtime> section, then change it to look like this:
<runtime>
<some other key="value">
<generatePublisherEvidence enabled="false"/>
</some other key>
</runtime>

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MVP & Luminary
MVP & Luminary

Re: Reloading Governance Apps, Licence and Operation Monitor

Thanks Paolo, that has just worked for me.

Partner
Partner

Re: Reloading Governance Apps, Licence and Operation Monitor

Paolo, great find. Thank you, this resolved my issue on a box which had no internet connectivity.