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rohitk1609
Master
Master

Security Admin and Content Admin roles not working together

Hi Techies,

When I am assigning security admin and content admin roles to one user, it is not working and user can't access on QMC anything.

Can anyone please tell me why it is happening ?

Best,

Rohit

4 Replies
YoussefBelloum
Champion
Champion

Hi,

can you attach screen shots from the user's browsers ? (when accessing the qmc)

can they reach the server ? (CMD => PING => IP SERVER ADDRESS)

awhitfield
Partner - Champion
Partner - Champion

Hi Rohit,

Does the user actually have permission to access the server? What are they actually seeing when they attempt to access QMC?

Best regards

Andy

rohitk1609
Master
Master
Author

Hi Andrew/Youssef,

I am attching the error snapshot.

I can login to QMC if I assign below roles to user:

1. root admin and deployment admin

2. root admin and security admin

3. root admin and content admin

4. content admin and deployment admin

But when I assign content admin and security admin roles to user, it starts giving me error:

Error.jpg

Best,

Rohit

Chanty4u
MVP
MVP