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I'm very new to qlik and I'm struggling with the desktop version to analyze our helpdesk ticketing tool. I'm trying to draw the evolution of our backlog (tickets opened - ticket closed by month).
I have two dimensions: creation date (per month) and closed date (per month). I'm playing with to tables.
The first one has:
- Dimension= opened date
- Measure= rangesum(above(count(ID),0,rowno()))
The second one has:
- Dimension =closed date
But I don't know how to put it together in order to have cumulative opened - cumulative closed, I don't know how to play it in the same table/chart in order to subtract the two values.
Could you please help me on it?